Privacy Policy

This Privacy Policy explains how vividcliff collects, uses, stores, and protects personal information when you use our website or engage with our services. We are committed to protecting your privacy and handling your data responsibly.

Who We Are

vividcliff is an environmental consulting business based in Nottingham, United Kingdom. We provide carbon footprint assessment, waste management consulting, biodiversity surveys, and related environmental services to organisations across the East Midlands and beyond.

For the purposes of data protection legislation, vividcliff acts as the data controller for personal information collected through this website and in the course of providing our services.

Information We Collect

Information You Provide

When you contact us through our website or engage our services, we may collect:

• Your name and job title
• Email address
• Organisation name and address
• Details of your enquiry or project requirements
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website address

This information is collected through cookies and similar technologies. See our Cookies Policy for more details.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide information about our services
• To deliver the consulting services you have engaged us for
• To send you relevant updates about environmental regulations or practices that may affect your organisation, where you have consented
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary to comply with legal requirements

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering our services, under appropriate contractual arrangements
• Professional advisors such as accountants or legal counsel, where necessary
• Regulatory authorities or law enforcement, where required by law

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for two years unless you engage our services, in which case project-related information is retained for six years following project completion.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict processing of your information
• Request transfer of your information to another organisation
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews.

International Transfers

Your personal information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with data protection legislation.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified through our website. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

vividcliff
47 Castle Boulevard
Nottingham, NG7 1FD
United Kingdom

Email: [email protected]

Last updated: September 2026